Terms and Conditions

The following information is significant to your reservation and your rental property on Sanibel Island or Captiva Island. Please review your Confirmation and Terms and Conditions.

If you have any questions please call the property management office at 800-237-6004

Deposit Required: To confirm a reservation a deposit of 40% of the total reservation is required by credit card, check or cash.

Final Payment: Stays less than 21 nights are due on or before 30 days prior to the arrival date.
Stays of 21 nights or more and/or rent of $8000 or more are due on or before 60 days prior to the arrival date. The exact due date is listed on your confirmation.

Damage Waiver: An optional damage waiver is available for $50 (plus tax) to protect guests from accidental damages to the
rental property. The damage waiver must be accepted prior to taking occupancy.

Damage Deposit: A refundable Damage Deposit of $1000 may be subject to some properties at certain times of the year. Payment shall be by check made out to Sanibel Accommodations at the time of final payment.

Credit Card Authorization: We require a major credit card on file plus a signature and photo I.D. be presented for your reservation on arrival. The guest agrees to pay for charges incurred during stay including damages to the rental property not resulting from normal wear and tear, as well as but not limited to telephone charges, maid service, and equipment rental, resort amenity privileges, keys not returned to Sanibel Accommodations office, etc., and authorizes Sanibel Accommodations to charge for same.

NSF Checks: For any check returned for insufficient funds a charge will be applied for the applicable bank fee plus a $20 handling fee.

Pre-payment Monies: Deposits/pre-payments may be placed in an interest bearing account. Should this occur Sanibel Accommodations shall retain all interest earned.

Cancellation Policy: Written notice of a cancellation is required by mail, fax or email.  Cancellations more than 90 days prior to arrival date: All monies paid less the travel insurance, non-refundable booking fee of
$35/Sanibel; $50/Captiva (plus tax) and cancellation fee of $50/Sanibel; $100/Captiva will be refunded.
Cancellations less than 90 days prior to arrival date: There are no refunds within 90 days. In the event the unit is re-rented at the same rate for the full term of the cancelled stay all monies paid, less the travel insurance, non-refundable booking fee of $35/Sanibel (plus tax); $50/Captiva (plus tax) and cancellation fee of $50/Sanibel; $100/Captiva will be refunded.

Travel Protection: An optional Travel Cancellation Insurance is available for those arrangements booked directly through our company for U.S. and International guests. We recommend the protection of your vacation investment in the event of a cancellation due to certain unforeseeable events such as illness, hurricanes, natural disasters, etc. which are beyond our control. Hurricane season is June 1 to December 1 and neither owners of units nor Sanibel Accommodations are required to rebate rent in the event of a voluntary or mandatory evacuation. Sanibel Accommodations is not liable for acts of nature or occurrences beyond our control, including but not limited to malfunction or loss of use of equipment or amenities; presence of pests or untimely service by pest control companies; noise; tennis court and/or pool/spa closures and/or malfunction; etc., and are not required to give refunds or rate adjustments for said
circumstances. Report any cleaning, maintenance, site problems, equipment malfunction, etc., immediately for action by Sanibel Accommodations and we will expedite service as quickly as possible.

RELEASE; Indemnity: In consideration for the use of the rental property and the other terms and provisions of this confirmation, Guest agrees as follows: (i) Neither Sanibel Accommodations nor any of Sanibel Accommodations agents, officers, directors, shareholders, employees, or other representatives (hereinafter, collectively referred to as the "Sanibel Accommodations Parties") shall at any time be liable or responsible in any way whatsoever for any loss, injury, death, or damage caused or arising in connection with the Guest's (including members of Guest's travel party and any visitors or invitees of Guest) use or occupancy
of the rental property or any of the amenities, or as a result of acts of god, acts of government or other authorities, wars, civil disturbances, hijacks, thefts, or any circumstance beyond its control; and (ii) Guest with the intention of binding itself, its successors, legal representatives, directors, stockholders and/or assigns, as the case may be, hereby releases and forever discharges each of the Sanibel Accommodations Parties, and indemnifies and holds the Sanibel Accommodations Parties harmless, from and against any and all liability, damages, actions, causes of action, claims, losses and/or expenses (including but not limited to attorneys' fees, court costs and expenses) (hereinafter collectively referred to as "Losses"), arising in connection with or based on injury to or death of any person, or damage to property, including the loss of use thereof, caused in whole or in part by Guest or any member of Guest's travel party, including without limitation visitors or invitees of Guest, regardless of whether or not caused in whole or in part by the negligence of one or more of the Sanibel Accommodations Parties; provided, however, this indemnification shall not apply with respect to losses arising directly from the willful misconduct of any one or
more of the Sanibel Accommodations Parties.

Check-in is at 3pm; Check-out is 10am at 2341 Palm Ridge Road, Sanibel, FL

Hours of Operation: Monday through Saturday 8:30am to 5pm, closed Sunday and legal holidays.

Late Arrivals and Sunday Arrivals: Arrival packets with keys and directions will be in our Lockbox when the office is closed. The Lockbox and emergency telephone are located next to our office door. The Lockbox code is the month and year i.e. May 2005 is 0505. Guests are required to come to our office to complete arrival paperwork and pick up an extra key on the next business day after arrival. Reservations made by Travel or Referral Agents: All such reservations are subject to Sanibel Accommodations rules and
policies. Sanibel Accommodations is not responsible for inaccurate or misleading representations presented by outside travel or referral agents.

Substitution of Accommodations: We reserve the right to change unit assignments. Should a change be necessary any difference in rate is subject to guest approval.

Cancellation and/or Modification of Accommodations: Sanibel Accommodations reserves the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the reservations contain or resulted from a mistake or error.

Student Groups Not Permitted: Individuals under 21 years of age will not be permitted unless accompanied by parent/parents. Reservations obtained under false pretense will be subject to forfeiture of all monies prepaid. The party will not be permitted to occupy any unit in the Sanibel Accommodations property management program.

Association Rules: All registered guests shall adhere to the rules and regulations set by the individual condominium or Homeowner Association.

Maximum Occupancy: There are a maximum number of persons permitted in each unit according to the Condominium’s Documents. Occupancy is defined as an overnight stay. In the event occupancy is exceeded, the owner, owner’s agent, or condominium association has the right to remove the guests from the unit and retain all reservation monies.

Unit Furnishings: All guest homes and condos are individually owned and décor will vary according to the owner’s taste. Our accommodations all include a fully equipped kitchen, linens and courtesy starter kit of basic soap and paper products.

Pools: For properties with pools, temperature settings are controlled by the owners or association. Changes in pool temperature at homes by guests may result in additional charges to the guest.

Sublet: Condominiums and houses may not be sublet or this agreement assigned without the written consent of Sanibel Accommodations.

Rental Law: Sanibel Accommodations operates under Florida’s Chapter 509 law for all short-term rentals. All rates are considered earned at the confirmed arrival date and refunds or adjustments will not be made for late arrivals or early departures.

Parking Restrictions: Parking areas at individual sites may be limited and are for automobiles only. Motor homes, boat trailers, etc. are not permitted.

Pets: Pets are not permitted at most properties. If a pet is permitted a Pet Registration and Rules Agreement must be completed and on file with Sanibel Accommodations plus a per-pet fee that varies depending on the property. The pet owner may be assessed for additional cleaning or damage expenses should it be necessary. If a pet is found on the premises without the above pre-requirements it will result in eviction and forfeiture of all monies paid.

Telephone Usage: Each property has a telephone for local calls and incoming calls at no charge. Outgoing long-distance calls must be charged to a credit card or calling card, billed to your home telephone or called collect. For long-distance calls charged to the property telephone a minimum handling fee of $10.00 (or 35% of the charges, whichever is greater) will be imposed.

Mail Delivery: If you are having mail forwarded for your stay it must come to Sanibel Accommodation. No mail should be sent to your rental unit since there is no access to unit mailboxes.

Smoking: Smoking is prohibited inside the majority of our units due to allergic reactions of future guests. Violators of non-smoking rules will be assessed for additional cleaning expenses to return the unit to non-allergic status. Smoking smell and evidence of smoking will be considered a violation of the non-smoking policy.

Linen Service: The units are equipped with the appropriate number of towels plus extras for the maximum number of guests permitted and all beds are made for your arrival. In units with rental linens for occupancies of more than 11 nights linens can be changed on a weekly basis for an additional fee. The fee is the same as the original linen fee for your reservation.

Cleaning Service: All units are cleaned prior to guest’s arrival. Additional cleaning service during your stay is not provided but is available at an additional charge. It can be arranged through our office with a minimum of 24 hours notice.

Pest Control: All units are treated for pest control by Condominium Associations or by contracted pest control companies. Sanibel Accommodations will use its best efforts to address pest control concerns and is not required to issue refunds due to pest problems.

Lost Items: Sanibel Accommodations is not responsible for any items left in the unit. If items are found and returned to our office we can ship them at cost plus a handling fee not to exceed $25.00.

Entry of Premises: Any authorized employee or repairperson may enter the premises during usual business hours for purposes of repair, improvement, care and management of the premise.

Units for Sale: In the event the unit you are renting is listed for sale, we may need to coordinate property showing during your stay. We will make every attempt to schedule the showing at your convenience to lessen any disturbance of your vacation.
 
Miscellaneous Charges:
A fee of $45.00 will be charged for key delivery in the event of a lock out.
A fee of $10.00 will be charged for each key not returned to our office at departure.